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FAQ

Frequently Asked Questions

Answers to the questions we hear most often about working with us.

It depends on scope. A simple web application typically takes 2-3 months; a mid-sized internal system 4-6 months. After the initial consultation we provide a more specific timeline along with the stages involved.

Payments are generally split into instalments tied to milestone completion rather than time alone. The details are agreed before work begins and set out in the contract.

Yes. Every project includes a warranty period for defect fixes. Beyond that, ongoing support and maintenance packages with an agreed SLA are available.

For custom development, the source code is handed over to the client along with its documentation as set out in the contract. We do not lock clients into a single vendor.

Yes. Most development and consulting work can be done remotely. For work requiring physical presence, such as network installation, we adjust to your location and schedule.

We sign a non-disclosure agreement before work begins, limit data access to involved personnel only, and maintain data and electronic system security SOPs in line with applicable regulations.